Release Notes
View the latest Over-the-Air Software Update release notes. Search for prior release notes by category or time.
| 5 results found
Software Update for Central Communication Unit
EV9 | February 27, 2025
This Over-the-Air (OTA) software update is designed to update the Central Communication Unit (CCU) logic of certain 2024 and 2025 EV9 vehicles. This update is designed to help reduce auxiliary battery power consumption while the vehicle is turned off.
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1. |
Vehicle Model |
2024 and 2025 EV9 (produced between 5/16/2024 – 12/19/2024) |
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2. |
Time required |
OTA Update (in-vehicle): 7 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 608.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
Software Update for Charging Compatibility
EV9 | January 10, 2025
This Over-the-Air (OTA) software update is designed to update the vehicle charging compatibility with NACS Connector DC Fast Chargers to reduce the probability of shutdowns while charging.
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1. |
Vehicle Model |
2024 and 2025 EV9 (produced between 07/29/2023 – 10/14/2024) |
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2. |
Time required |
OTA Update (in-vehicle): 11 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 601.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
Software Update for Instrument Cluster
EV9 | December 3, 2024
This Over-the-Air (OTA) software update is designed to update the Infotainment Controller logic of certain 2024 EV9 vehicles. This important update is designed to remedy the instrument cluster software which may become intermittently blank at vehicle startup, resulting in the driver’s inability to see certain telltales and indicators required by Federal Motor Vehicle Safety Standard (FMVSS) 101 such as the odometer, speedometer, and turn signal. In its current state, your vehicle does not comply with the visibility and illumination requirements of FMVSS 101, §§ S5.1.2 and 5.3.1(b), thereby increasing the risk of your vehicle being in a crash.
If the OTA software update is unsuccessful, you are advised to bring your vehicle to a Kia dealer to complete Recall SC326.
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1. |
Vehicle Model |
2024 EV9 (produced between 09/15/2024 – 05/27/2024) |
|
2. |
Time required |
OTA Update (in-vehicle): 10 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible EV9 vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Recall SC326.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
Software Update for Central Communication Unit
Carnival | November 12, 2024
This Over-the-Air (OTA) software update is designed to update the Central Communication Unit (CCU) logic of certain 2025 Carnival vehicles. This update is designed to help reduce auxiliary battery power consumption while the vehicle is turned off.
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1. |
Vehicle Model |
2025 Carnival (produced between 04/15/2024 – 07/24/2024) |
|
2. |
Time required |
OTA Update (in-vehicle): 10 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible Carnival vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 593.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
Software Update for Intelligent Speed Limit Assist
EV9 | February 27, 2025
This Over-the-Air (OTA) software update is designed to update the Engine Control Unit (ECU) logic of certain 2025 Sorento vehicles. This update is designed to improve the Intelligent Speed Limit Assist (ISLA)* function to more accurately adjust the target cruise control speed limit to the speed limit of the road.
* If your navigation is regularly updated and ISLA is equipped, ISLA is designed to use the front camera and navigation to recognize the posted speed limit of the road and automatically adjust the target speed.
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1. |
Vehicle Model |
2025 Sorento (produced between 06/25/2024 – 08/08/2024) |
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2. |
Time required |
OTA Update (in-vehicle): 9 minutes approx. Once this software is downloaded by the vehicle, and the vehicle is powered off, a pop-up will be displayed on the infotainment screen. |
Additional information: This OTA will be rolled-out to all eligible Sorento vehicles with an active Kia Connect account.
If you have any questions, please contact the Kia Connect Call Center (844) 886-9411.
Reference Service Action 591.
For more information on Over-the-Air software updates, please visit our website:
https://owners.kia.com/content/owners/en/ota-software-update.html
