Kia Connect is Kia’s suite of connected vehicle services and features designed to provide you with more convenience, comfort, and connectivity. Paired with the Kia Access App1, you can enjoy information and remote features2 in the palm of your hand.

Click here to explore some Kia Connect feature highlights in Kia Access app.

1. Go to Apple App Store^�3 or Google Play^?4
2. Search for and download Kia Access App
3. Install the app
4. Log in and register via the app (See “How do I set up my Kia Connect account?”)

Using smart technologies and 4G connectivity, your Kia Connect-equipped Kia helps you stay connected to your vehicle. Depending on the model, model year, and trim of your vehicle, here are some of the benefits Kia Connect may provide:

• Remote Commands² – Now before you head out on your trips, you can cool/warm, lock/unlock, or charge on your command via mobile app on your smartwatch paired with smartphone, smartphone/tablet or by web portal.
• Monthly Scoops⁵ – Want useful insights about your Kia? Kia Connect provides you with timely maintenance reminders and monthly vehicle health reports to tell you what areas need your attention.
• 911 Connect⁶ – Need some assistance in an emergency/accident? Kia Connect can be configured to automatically call an emergency responder⁷ in the event of an accident (only if the airbag deploys), so you’ll be more prepared for the unexpected. 911 Connect is available for all Kia Connect users regardless of subscription package.

Access to the full suite of Kia Connect is available as a free trial on most properly equipped Kias that are purchased new¹. At the end of the trial, customers will have the option to subscribe to ongoing Kia Connect services.

To learn more about the Kia Connect feature availability in a vehicle, please go to: Kia Connect Availability

Kia eServices requires a compatible phone to be connected to the vehicle via a USB cable. Kia eServices provides features such as My POIs8, Vehicle Diagnostics5, Parking Minder9, and more. Kia Connect is an embedded system with a modem built into the vehicle that supports all the functionalities of Kia eServices plus a variety of features like remote commands2, Find My Car10, and many more through Kia Access App and Kia Owner’s Portal.

Trip Information

See your trip history and driving score.

911 Connect⁶

In the event of an accident with a deployed airbag, your vehicle will automatically dispatch emergency services.

Maintenance Reminder⁵

Receive notifications in advance of regularly scheduled maintenance intervals for your Kia.

Remote Mileage Check²

Get your odometer reading.

Remote Charge and Stop Charge (Plug-In Hybrid and EV only)²

Owners can charge their batteries remotely.

Charging Status Notification (Plug-In Hybrid and EV only)²

Get notified once battery completes charging.

• KIA CONNECT CARE PACKAGE FEATURES

  Includes all Kia Connect Lite features, plus:

  Kia Connect Care Alerts

  Speed, Curfew, and Geofence Alerts.

  Diagnostic Alerts⁵

  Receive an automatic diagnostic notification in the event a warning indicator is activated.

  Vehicle Health Report⁵

  A monthly update about your Kia.

  Valet Alert

  Receive an alert if your vehicle travels beyond your pre-set limit from the drop-off point when using a valet service.

  Low Battery Alert (12V)

  Checks the 12V battery and alerts you if it’s low.

  Vehicle Alarm Notification

  If the vehicle alarm is triggered, the owner will know when and where the vehicle’s security has been compromised.

  Panic Button Notification

  If panic mode is triggered, the owner will be notified.

  Rear Seat Occupant Notification¹²

  Alerts if there are passengers in the rear seats when car has been shut off for a period of time.

  Enhanced Road Side Assistance⁷

  Get 24-hour help for a flat tire or if you find yourself stranded. ERA features include sending the GPS coordination of your Kia to Kia’s roadside assistance provider.

Includes all Kia Connect Care features, plus:

Remote Lock and Unlock²

Lock and unlock your vehicle doors from virtually anywhere via the web or smartphone app.

Remote Horn and Lights²

Activate your vehicle’s horn and lights remotely to enhance safety and security or to find your vehicle in a crowd.

Remote Start and Stop²

Start your Kia remotely via app or web and set the engine timer, cabin temperature, front defroster or simply remote stop the engine if you change your mind.

Remote Climate Control²

Set the cabin temperature or front defroster of your Kia remotely via app or web.

Remote Heated and Ventilated Seats²

Get your seats to the right temperature before you are on the move.

Find My Car¹⁰

Quickly locate your Kia on the map or tag its location for future reference.

Climate Scheduling²

Schedule the ideal cabin temperature for your Kia based on your schedule.

Charge Scheduling (Plug-In Hybrid and EV only)²

Set a charging schedule for EVs.

Setting up your Kia Connect account is easy. To enroll in Kia Connect, first download the Kia Access App from either the Apple App Store^�3 or Google Play,^?4 or navigate to the Kia Owner’s Portal (owners.kia.com) to create an account. Then follow the steps on the screen to set up your account. You will need your Vehicle Identification Number (VIN) and access to your vehicle to complete the enrollment.

Please check to see whether you have created two Owner’s Portal accounts during the enrollment process. It may be the case where one account is associated with your mobile number and the other with your email ID. For further assistance, please contact the Kia Connect call center at (844) 886-9411.

Kia Access App provides you with easily accessible features via your smartphone that make your life more convenient, give you peace of mind, and keep you informed and alert. Depending on your vehicle, you may be able to remotely lock/unlock your doors, set your cabin climate, locate your car, run diagnostics, get notified if your alarm is triggered, and much more!

Yes, if you have a free trial subscription to Kia Connect Ultimate, you can cancel during the free trial period. Upon cancellation, you will be downgraded to the Kia Connect Lite package, if your vehicle is eligible. If you want to completely remove Kia Connect, please call our Kia Connect Call Center at (844) 886-9411.

Yes, customers with pre-owned Kias equipped with Kia Connect can sign up for a free trial of Kia Connect. The duration of your free trial varies by model, model year, and trim, which you can check here. After the trial, you have the option to continue with a paid subscription package. Without a paid subscription package, you may have access to Kia’s Lite level of Kia Connect service, if it has been less than five (5) years from the from the original new vehicle retail sale/lease date as recorded by the dealer. If Kia Connect is showing as disabled, please call our Kia Connect Call Center at (844) 886-9411 for more details.

The verification code expires after 20 minutes. Please be sure to use the code before the time expires. If you request another verification code, the previous verification code will no longer be valid.

Select the “Submit” button on the vehicle’s head unit. Wait for the “Kia Connect is active.” message on vehicle head unit. Then select “I have entered Verification Code” on your phone.

Kia Connect may be currently unavailable for some model year 2022 and newer vehicles purchased or sold in Massachusetts; please see the Kia Connect Terms of Service for more information. If you have questions, please call our Call Center at (844) 886-9411.

Emails must be 30 characters or less. Passwords cannot contain any special characters.

Please verify you are logging in with the same credentials that you used in the head unit. If you used an email address, you will need to log into the app and the Kia Owner’s Portal (KOP) with the same email address. If you enrolled using your phone number and not your email address, you will need to use that phone number to log in.

Kia Charge Pass²⁵ gives you access to thousands of charging stations nationwide with the ability to conveniently start EV charging and manage your charging sessions. Kia Charge Pass is a free feature accessible only through Kia Connect.

All Kia EV and PHEV models and trims are eligible to use Kia Charge Pass with a Kia Connect Subscription.

You must have a Kia EV or PHEV model with an active Kia Connect subscription. Click here to choose the perfect Kia Connect plan for you! For Kia models 2025 and onward, a 3-year complimentary Kia Connect subscription is available.

Charging stations can be located through the Kia Access app or the vehicle’s navigation system, if equipped. Kia Charge Pass is available in the Kia Connect store to help you find charging stations, start charging sessions, and track your public history conveniently in your Kia Access app.

AC and DC charging require different equipment to adapt the available power to be compatible with your vehicle’s electrical system. AC Level 1 power is the amount of power available from a standard home power outlet, up to 3.5kW. AC Level 2 power that is available will be limited by your existing electrical service and your electrical panel. Installing a 240VAC outlet or a wired AC Level 2 charger, up to 19.2kW, to achieve higher AC charging speeds should be performed by a licensed electrician. There are also many public AC Level 2 chargers available in the US.

DC Fast (Level 3) charging is defined as chargers supplying power via direct current. These types of chargers are capable of charging at power levels above 20kW. These chargers are typically used for adding some additional range during the day or on longer trips.

Charging at DC Fast (Level 3) speeds above 80% can reduce your EVs range over time and it is not recommended. If you require the additional range of a battery charged to 100%, it is recommended to use an approved AC Level 1 or Level 2 charger to reach charging targets above 80%.

• Idle fees: Fees charged if your vehicle is plugged into a charger but not actively charging.
• Parking fees: Fees charged for the use of the parking spot or to enter the parking facility where the charger is located.
• Congestion fees or Congestion pricing: If there is high demand at a charging site, the price may increase or additional fees may be charged to encourage drivers to reduce their charging time.
• Charging limits – Some networks may limit your maximum charge percentage to increase availability for other drivers. Charging speeds will reduce above 80% requiring significantly more time to add range above 80%.
• Time of Use – There may be time periods during the day where energy is more expensive, and the cost of charging may change accordingly.

Kia eServices is Kia’s suite of connected vehicle services and features designed to provide you with more convenience, comfort, and connectivity.

Kia eServices is a subscription-free infotainment and telematics service available on select Kia vehicles. The system allows users to make hands-free calls on their smartphone, stream music, navigate to saved points of interest, and perform vehicle diagnostics with the use of voice commands. Kia eServices uses your smartphone to connect to your vehicle’s data via a USB cable.

Kia eServices requires a compatible phone to be connected to the vehicle via a USB cable. Kia eServices provides features such as My POIs16, Vehicle Diagnostics17 Parking Minder9, and more, accessed through the Kia eServices app. Kia Connect is an embedded system with a modem built into the vehicle that supports all the functionalities of Kia eServices plus a variety of features like remote commands2, Find My Car10, and many more through the Kia Access app and Kia Owner’s Portal.

How do I register my Kia eServices account via the eServices app?
Launch the Kia eServices app on your smartphone.
Click on ” Register.”
Enter your email, password, and mobile phone number.
Read and agree to the Terms & Conditions and Privacy Policy, and click “Next.”
Return to the vehicle and follow the instructions for in-car Kia eServices setup.

Please check to see whether you have created two Owner’s Portal accounts during the enrollment process. It may be the case where one account is associated with your mobile number and the other with your email ID. For further assistance, please contact the Kia Connect Call Center at (844) 886-9411.

Yes, Kia eServices-equipped pre-owned Kia customers will be able to enjoy eServices benefits. If you have issues setting up or using the system, please call our Kia Connect Call Center at (844) 886-9411 for more details.

You can find the privacy policy for Kia eServices here.

Understand the terms of your service here.